Terms and Conditions

Welcome to Kynd Medical! These terms and conditions (‘Terms’) govern the use of our services and apply to all users (‘you’) of our website (https://www.kyndmedical.com/clinics) and the services we provide.

Before proceeding with our services, please carefully review these Terms. If you do not agree to these Terms, kindly cancel any appointment, and exit the website.

About Us and Contact Information

Kynd Medical Limited (‘Kynd Medical’, ‘we’, ‘us’ or ‘our’) is a registered company in England under company number SC457672. The Kynd Medicals Clinics (‘Kynd Clinics’, ‘Kynd Clinic’) operate as our franchisees, and the Kynd Clinic clinicians are engaged by the Kynd Clinics.

If you need to contact us, you can reach our team by email at enquiries@kyndmedical.com or by phone at +44 (0)131 440 0740.

Services and Charges

At Kynd Medical, we facilitate appointments for patients referred by GPs and Consultants (‘Refer-rers’) to Kynd Clinics. The patients receive consultations with expert clinicians (‘Kynd Clinic clini-cians’). If appropriate, patients with conditions not effectively treatable with conventional medicinal treatments may be prescribed cannabis-based medicinal products (‘CBMPs’) for potential clinical ben-efits.

Our services are limited to organizing appointments at Kynd Clinics and do not involve the purchase, stocking, or sale of CBMPs. All our clinical services are provided by qualified GMC registered medical professionals based in the UK and engaged by a Kynd Clinic franchisee.

Please note that our services are exclusively available to patients in the UK. We do not accept appointment requests from addresses outside the UK.

Referrers’ Responsibilities

If you are a Referrer, you may refer your patients to us for an appointment at a Kynd Clinic. However, please ensure that you are a GP or Consultant based in the UK, as falsifying referrals is a criminal offence and may lead to prosecution.

To refer your patients, you can contact us via phone, email, or through our website. Appointments are subject to availability and are solely at our discretion, governed by the Terms and Conditions agreed upon by the patient during the booking process.

We reserve the right to request additional information regarding incomplete referrals.

Terms of Treatment and Prescriptions

Please be aware that there is no guarantee that a Kynd Clinic clinician will prescribe CBMPs to your patient following their appointment. Our clinicians may consider conventional medical treatments before resorting to CBMP prescriptions if they find it clinically appropriate.

Prescriptions will only be issued when deemed clinically appropriate and lawful, following an ap-pointment, and upon your patient’s signature of the Terms of Treatment, which they will receive during their appointment if prescribed CBMPs.

Changes to Services and Terms

We may make changes to our services to comply with applicable legislation or for other business reasons. Any updates to our services will be made available on our website.

Additionally, we may amend these Terms from time to time. It is your responsibility to check the Terms whenever you use our services to ensure you are aware of the applicable terms. We will make reasonable efforts to notify you of any material changes before they become effective. Con-tinued use of our website and services constitutes acceptance of any modifications.

Data Protection and Intellectual Property

For information on how we use your personal information, including cookies, please refer to our Privacy Policy: https://www.kyndmedical.com/privacy-policy/.

We own or hold the licenses for all intellectual property rights on our website and its content. These rights are protected by copyright laws and international treaties. You may print or download extracts of our site for personal use, but modifying or using any material separately from accompanying text is strictly prohibited. Always acknowledge our status as the authors of the content when sharing or using it.

Disclaimer

Our site is provided free of charge, but we do not guarantee uninterrupted availability. We may suspend or restrict access for operational reasons. The information on our website is for guidance only and should not replace professional medical advice or services. Although we strive to update content regularly, we make no warranties regarding its accuracy, completeness, or timeliness. We assume no responsibility for any direct or indirect consequences resulting from actions taken based on the provided information.

Applicable Laws

Please note that laws related to CBMPs vary internationally, and it may be illegal for your patient to take CBMPs outside the UK. Our website’s content is intended for use in the UK only.

Viruses and Misuse of Site

We take reasonable measures to ensure our site is secure and free from viruses, but we do not guarantee absolute security. You must use your own virus protection software. Any attempt to introduce malicious material or unauthorised access to our site will be treated as a criminal offense.

Links to Other Websites

Our site may contain links to third-party websites, which are provided for information purposes only. We do not endorse the content of these sites, and we are not responsible for their content or re-sources.

Your Right to Link

You may link to our website in a fair and legal manner that does not harm our reputation. However, you must not suggest any association, approval, or endorsement on our part where none exists. Framing our site or linking to it from sites not owned by you is prohibited, and we reserve the right to withdraw linking permission.

Complaints

If you have any complaints about our services, please submit them via email to complaints@kyndmedical.com.

Other Important Terms

We are liable for foreseeable loss and damage resulting from our breach of these Terms or failure to exercise reasonable care and skill. However, we are not responsible for unforeseeable loss or damage. Our services are intended for personal use only, and we have no liability for loss of profit, business interruption, or business opportunity.

Events Outside Our Control

We are not liable for delays caused by events beyond our control. In such cases, we will notify you and minimize the impact of the delay.

Governing Law

These Terms are governed by English law, and any disputes arising under these Terms shall be subject to the jurisdiction of English courts.

These Terms were last updated in July 2023. We recommend that you retain a copy of these Terms for your reference.