When you make a purchase on the Kynd Medical (‘Kynd’) website for our incredible CBD products, get ready for a delivery and shipping experience that goes the extra mile, bringing your order right to your doorstep. And, of course, we’ll add a sprinkle of humour because life’s too short to be serious all the time!

Delivery dance steps 

  1. Our talented delivery driver will skilfully attempt an epic delivery performance, bringing your package to the Shipping Address you provided. Cue the dramatic music! If you’re busy binge-watching your favourite show or pretending to be a deep-sea diver, fear not! Our driver will deliver your treasure trove to a nearby neighbour, a super-secret safe place, or whisk it away to a Pickup parcel shop. It’s a thrilling game of hide and seek!

Shipping Costs and Times: 

  • Free UK Next Working Day Delivery: Orders over £30.00* (Monday – Thursday). Now that’s what we call a sweat deal!  To qualify for this option, please ensure that your orders are submitted by 14:00 (2:00 PM), because our delivery team has superhero-level speed and can’t wait to impress you with their lightning-fast service. 
  • Next Working Day Delivery: £5.95 for orders under £30.00* (Monday – Thursday). If you miss out on the freebie threshold, no worries! Just remember to place your orders before 14:00 (2:00 PM) for the next-day magic to happen. 

*Place your order before 14:00 (2:00 PM), and we’ll whisk it away, magically arriving the next working day. Orders after 14:00? No worries! We’ll give it a cozy spot for the night, sending it on its merry way the following working day. Remember, Friday orders eagerly await their journey until marvelous Monday arrives 

Trade Shipping Costs and Times: 

  • FREE UK Trade Shipping: Orders over £250. Let’s celebrate big purchases with a round of applause!  Please allow 2 – 5 working days for your products to reach you, while we patiently wait for the delivery truck to do its thing. 
  • UK Trade Shipping: £9.95 for orders under £250. Hey, sometimes the small things in life come with a tiny price tag. Please allow 2 – 5 working days for your products to make their grand entrance into your life. 

For Rest of the World orders: 

  • For international shipping, we kindly request that you stretch your patience muscles for 3 – 7 working days to receive your products. Our team of mathematical geniuses will calculate the costs at checkout based on your shipping zone and basket value. 
  • The goods will be imported on behalf of the buyer, and the buyer authorises Kynd to handle the importation process. But please be prepared to pay any applicable taxes and duties in addition to the purchase price of the goods. We promise not to ask for your firstborn as payment! 

Shipping Restrictions: 

  • Our products are ready to embark on worldwide adventures, exploring new lands and making friends along the way. However, there are a few countries they can’t visit at the moment: Australia, Bouvet Island, Heard & McDonald Islands, Iran, Malaysia, North Korea, Russia, Saudi Arabia, Syria, United Arab Emirates. 

Missing or Lost Packages: 

  • All our parcels are tracked, however, on rare occasions, when your shipment decides to play hide-and-seek and doesn’t arrive within the specified times mentioned above, don’t panic! Just drop us a message at hello@kyndmedical.com We’ll jump into action with our Sherlock-level tracking abilities, and work on resolving the case promptly. 

Please Note: Customers must ensure our products comply with import regulations in their location. Check before ordering. Kynd is not liable for shipments seized by customs. Even our charm can’t sway those serious officials. Be informed about delivery and shipping



Document reviewed: 20/06/2023